At Cheesy Pickle, we aim to provide the best service possible. This policy explains how we handle cancellations, refunds, and returns for our bar hire, cutlery hire, glassware hire, and other event services.
Yes, bookings can be cancelled. The amount of refund depends on the notice period before the event. Cancellations made well in advance may receive a full or partial refund.
Contact us directly via email or phone with your booking reference. We will guide you through the cancellation process and confirm any refund due.
Refunds are issued according to our cancellation terms. Refunds may take 5-10 business days to process once confirmed, and will be returned via the original payment method.
Changes to booking dates or equipment can be requested up to 7 days before the event. We will do our best to accommodate changes depending on availability.
Any damaged or lost hire items must be reported immediately. Charges may apply for replacement or repair, as detailed in your hire agreement. Refunds may be adjusted accordingly.
Yes, items can be returned earlier than the scheduled collection date. Please notify us so we can arrange collection and adjust charges if applicable.
If you have questions about cancellations, refunds, or returns, contact us at:
📞 [Phone number] | 📧 [Email] | 🌐 [Website]
Have questions about refunds or returns? Get in touch today.
