Cheesy Pickle – Hire Booking Terms & Conditions

1. Prices and Payment

All prices are quoted and payable in GBP (£).
Payment can be made via Debit Card, Credit Card, or BACS. Invoices are emailed following collection or return of your hire order.
Payment terms are 14 days from invoice date.
Late payments will incur a 10% late payment fee, invoiced separately.

For hire orders under £750, a 50% deposit is required to secure the booking.
The 50% deposit is due within 14 days of receiving the deposit invoice.
For hire orders over £750, a 75% deposit is required.
The 75% deposit is due within 14 days of receiving the deposit invoice.

All bookings are confirmed once Cheesy Pickle receives a signed copy of the Rental Agreement.

Final orders or amendments must be received in writing at least one week prior to the scheduled delivery or collection date.

Cheesy Pickle offers a dirty return service, where items can be returned unwashed and unpolished.
All liquids must be emptied and food debris removed before return or collection.
A 30% cleaning charge applies for items returned dirty (as listed in your hire agreement).
Items returned clean must be washed and polished to the standard received; any items requiring re-cleaning will incur a 10% fee.

Linen is couriered from suppliers on Tuesday / Wednesday prior to the event.
Final confirmed linen orders must be received at least one week before delivery or collection.
Cancellations must also be made at least one week prior; cancellations after this time will incur full payment.
Linen orders placed one week in advance incur a £5 + VAT courier fee. Orders placed later (less than 5 days notice) incur a £30 + VAT courier fee.
Linen must be shaken and folded before returning in the provided bags.
Last-minute additions may not be accommodated by our suppliers.

Any missing, broken, or unsuitable items must be reported in writing to info@cheesypickle.co.uk within 24 hours of receipt.
Damaged or lost items will be charged at replacement cost.
Goods are carefully packed; responsibility for items passes to the hirer once items leave Cheesy Pickle premises until return.

A minimum delivery/collection fee of £5 applies.
Orders outside South Wales require a minimum spend of £500 (excluding VAT, delivery, collection, and dirty return charges).
Delivery/collection schedules are confirmed the week of the event. Morning or afternoon requests will be accommodated where possible but cannot be guaranteed.
Weekend or Bank Holiday deliveries/collections may not be available; please confirm in advance.
Weekend or Bank Holiday deliveries/collections incur an additional £10 + VAT per journey in addition to the standard fee.

All goods remain the property of Cheesy Pickle at all times.
Items must be returned in the provided containers.
Original goods must be returned.
Customer-owned items left with Cheesy Pickle will be stored for 14 days. Uncollected items after this period will be disposed of.